Privacy policy

Privacy Policy

Last updated: 11 September 2025

MarySet, operated by Great Ecom Limited (“MarySet”, “we”, “us”, or “our”), operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). MarySet is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction via the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and how we collect, use, and disclose your information as described here.

Personal Information We Collect

We may collect the following categories of personal information, depending on how you interact with the Services and where you live:

  • Contact information: name, billing/shipping address, phone number, email address.

  • Financial information: credit/debit card details, payment tokens, bank details, transaction data.

  • Account information: username, password, preferences, settings.

  • Transaction information: items viewed, added to cart, purchased, returned, exchanged, cancelled, and order history.

  • Communications: information you include when contacting support.

  • Device information: device, browser, IP address, unique identifiers.

  • Usage information: how and when you interact with or navigate the Services.

Sources of Information

  • Directly from you (e.g., account setup, checkout, customer support).

  • Automatically via cookies, pixels, and similar technologies.

  • From service providers (e.g., payment processors, delivery partners, analytics).

  • From business partners or third parties, where lawful.

How We Use Information

We process personal information to:

  1. Provide and improve the Services: fulfil contracts, process orders and payments, manage your account, ship items, enable returns/exchanges, and personalise your shopping experience.

  2. Marketing & advertising: send promotions, offers, and show ads (including personalised ads, where allowed).

  3. Security & fraud prevention: authenticate accounts, prevent fraud, protect public safety, secure our systems.

  4. Customer support & communications: respond to inquiries, provide effective services, maintain business relationships.

  5. Legal compliance: comply with applicable laws, respond to lawful requests, enforce our Terms, and manage disputes.

How We Share Information

We may disclose personal information to:

  • Shopify (as our ecommerce provider) and third-party service providers (e.g., IT, hosting, payment, logistics, marketing, analytics).

  • Business and marketing partners (to deliver ads and campaigns, where permitted).

  • With your consent or at your request, e.g., for social login integrations.

  • Affiliates and within our corporate group.

  • For business transactions (e.g., mergers, acquisitions, bankruptcy).

  • Where required by law (e.g., subpoenas, regulatory obligations).

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes data about your access and use of our store to operate and improve the Services. Shopify may process this information across multiple merchants to provide enhanced features (such as analytics and advertising tools). For Shopify’s practices and your rights, visit Shopify Privacy.

Third-Party Links

The Services may link to third-party websites not controlled by us. Their privacy and security practices are their own. Please review their policies before providing information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals below the legal age of majority in your jurisdiction. If we become aware that such data has been collected, we will delete it.

Security & Retention

We implement safeguards to protect your data but cannot guarantee perfect security. Do not use insecure channels for sensitive information.
We retain personal information only as long as necessary to provide Services, comply with laws, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold.

  • Request deletion of your data.

  • Correct inaccuracies.

  • Request data portability.

  • Opt out of promotional emails (via unsubscribe link).

UK & EEA residents may also:

  • Object to or restrict processing.

  • Withdraw consent (where processing is based on consent).

You may exercise rights via the Services or by contacting us at support@maryset.com. We may need to verify your identity before fulfilling requests.

Complaints

If you have concerns about how we handle your data, contact us at support@maryset.com. You may also lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your information outside your country of residence, including to countries without the same level of data protection. Where required, we use recognised transfer mechanisms (e.g., EU Standard Contractual Clauses, UK equivalents).

Changes

We may update this Privacy Policy from time to time. When we do, we will post the revised policy, update the “Last updated” date, and provide notice where legally required.

Contact Us

If you have questions about this Privacy Policy, your rights, or our practices, please contact:

MarySet (Great Ecom Limited)
Email: support@maryset.com